Our FAQ

Are all your products eco-friendly?

That's an excellent question. In today's world, many products rely on conventional materials that may not always align perfectly with eco-friendly standards. At our store, we prioritize offering sustainable and biodegradable products. However, due to the realities of modern supply chains, some items might include elements such as plastic components. Our goal is to continuously move toward a zero-waste future, and we believe that by focusing on eco-friendly alternatives, we're taking significant steps in the right direction. For more details on our sustainability journey, please visit our "About Us" page. 

How can I reach your store if I have a specific question about a product or a general inquiry?

We offer several convenient ways to get in touch. You can use the "Ask a Question" option available on each product page, or send us a message through our "Contact Us" page. Whether you have a product-related concern or feedback about an item that may not fit our categories, we're here to listen and help.

How can I contact you for business inquiries?

Thank you for your interest in partnering with us! Please email us at business@primafolia.com with as many details as possible about your partnership ideas, and we'll get back to you promptly. In the meantime, feel free to explore our website.